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policy brief

Understanding the Impacts of Telecommuting on Travel Behavior Before, During, and After the Pandemic

Abstract

The COVID-19 pandemic catalyzed a massive and abrupt shift in work arrangements across the United States, with telecommuting (or working from home) becoming a dominant mode for a substantial portion of the workforce. This shift not only disrupted traditional employment structures but also significantly altered daily activity schedules and travel behavior. As policymakers and planners seek strategies to manage travel demand, mitigate congestion, and reduce greenhouse gas emissions, understanding the long-term implications of telecommuting on travel patterns is essential. The pandemic offers a unique opportunity to study these changes at scale and across diverse geographic and demographic groups.

Exploring the Impacts of Working at Home and Online Shopping on Post-Pandemic Travel and Transportation Policy in California

Status

In Progress

Project Timeline

August 5, 2024 - December 31, 2026

Principal Investigator

Project Team

Yage Liu

Campus(es)

UC Berkeley

Project Summary

The COVID-19 pandemic of ongoing changes in the workplace and within households that have significantly influenced travel patterns. Foremost among these are two related trends: people working for pay at home, and increasing household reliance on online shopping and home package delivery. Household travel over this period has markedly changed, with a precipitous falloff in transit ridership and an increase in the share of trips conducted via auto. This research project explores how working from home and urban freight delivery have shaped household travel behavior in the post-pandemic period. Specifically, the project team will: (i) review empirical literature on trends in working from home and home freight delivery (and the relationship between them) before and during the pandemic; (ii) conduct data description and analysis of four national secondary data sources available through 2022, and explore the relationship between working at home, home freight delivery, online shopping, and patterns in trip frequency and distance by mode; (iii) conduct an online survey in one or more large metropolitan areas in California to explicitly investigate current self-reported and pre-pandemic household behavior, focusing on working at home, online shopping, home freight delivery, and travel behavior as mediated by occupation, income, neighborhood characteristics, and race/ethnicity; and (iv) as a final step, explore policy and planning responses by regional and local agencies.

Examining the Interplay of Remote Work, Economic Complexity, and City Structure in How People Travel at the Individual Level and a Metropolitan Scale

Status

Complete

Project Timeline

August 5, 2024 - February 28, 2026

Principal Investigator

Project Team

Baoqi Eileen Chen

Campus(es)

UC Berkeley

Project Summary

Post-pandemic travel is being shaped by three important and interrelated factors: (i) work-from-home (i.e., telecommuting) alters daily commutes, (ii) regional economic complexity determines telecommuting potential, and (iii) city structure differentiates the spatial distribution of teleworkers, remote jobs, and amenities. Despite a growing understanding of changes in individual travel behavior, little is known on a regional scale about possible “new normal” mobility scenarios and trajectories as they unfold over the long term. Building on existing studies, this research project leverages location-based data to dissect the interplay of work-from-home, regional economic complexity, and city structure in reshaping the commuting dynamics of California’s major metro areas. Specifically, the analyses will (i) apply comprehensive mobility metrics to examine longitudinal and cross-population telecommuter behavior, and (ii) propose novel measures to characterize regional telecommuting dynamics based on industry diversity and sophistication, and urban spatial structure. These parameters offer critical insights into metropolitan dynamics driven by shifting individual mobility under an emerging work-from-home economy.

Policy and Literature Review on the Effect Millennials Have on Vehicle Miles Traveled, Greenhouse Gas Emissions, and the Built Environment

Status

Complete

Project Timeline

August 1, 2016 - July 31, 2017

Principal Investigator

Project Team

Michelle E. Zuniga

Campus(es)

UC Irvine

Project Summary

Vehicle travel has reduced substantially across all demographics in the 2000s, but millennials or young adults born between 1985-2000 stand out as the group that has reduced vehicle travel the most. This reduction of travel among millennials is known as the millennial effect. This policy and literature review discusses insights from recent policy reports and literature regarding the millennial effect and identifies the prominent themes and gaps in knowledge. The first section reviews existing research on the millennial effect on vehicle miles traveled (VMT). The second section discusses the influence of the built environment on the travel and activities of the millennial generation. The third section highlights scenarios describing the millennial effect’s potential magnitude and identifies topics for consideration in future scenario planning efforts. The final section discusses the uncertainty that exists regarding the future behavior of millennials and their influence on vehicle miles traveled and greenhouse gas emissions.

Do Compact, Accessible, and Walkable Communities Promote Gender Equality?

Status

Complete

Project Timeline

August 1, 2016 - July 31, 2017

Principal Investigator

Project Summary

Directing growth towards denser communities with mixed-use, accessible, and walkable neighborhood design has become an important strategy for promoting sustainability, but few studies have examined whether compact development strategies could help reduce within-household gender disparities in spatial behavior by increasing accessibility. The research team analyzed the spatial behavior of heterosexual married couples in Southern California based on the 2012 California Household Travel Survey and found that households living in areas with greater regional accessibility and neighborhood walkability have smaller, more centered, and more compact activity spaces overall compared to households in less compact areas, and that married pairs living in more accessible areas have greater equality in the size and centeredness of their activity spaces. Results support the hypothesis that compact development provides married couples greater flexibility in how they divide household out-of-home activities by making destinations more convenient. Future research and planning efforts should carefully consider which aspects of compact, accessible development are most effective for a given local context.

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policy brief

California Travel Post-Pandemic Has Changed: Are Our Policies Keeping Up?

Abstract

The COVID-19 pandemic fundamentally changed how Californians travel, work, and shop. While overall travel levels have largely recovered, the rise of remote work, online shopping, and more flexible schedules have reshaped when, why, and how people travel. Yet many transportation policies and planning tools still rely on outdated assumptions about travel behavior, creating a growing mismatch between policy and reality, with implications for infrastructure planning, congestion, air pollutant emissions, and more. To better understand these changes, the research team analyzed travel data from 2019 and 2023 across four primary travel modes–driving, public transit, walking, and bicycling. To examine changes in driving and transit, the research team used data from sites around the state for driving and transit use, in addition to data from the Southern California Association of Governments (SCAG) region to analyze walking and biking.

Do Post-Pandemic Travel Shifts Warrant Changes to California’s Transportation Policies and Plans?

Status

In Progress

Project Timeline

October 1, 2025 - September 30, 2026

Principal Investigator

Project Team

Hao Ding

Project Summary

Remote work, online shopping, and streaming surged during the pandemic and remain high today, changing how people and goods move. This project synthesizes research on post-pandemic travel patterns and interviews transportation leaders and equity advocates to explore how policies and investments should evolve to meet new demands while supporting environmental and equity goals.

Telework Trends in California: Before, During, and Possibly After the Pandemic

Status

Complete

Project Timeline

April 1, 2022 - June 30, 2023

Principal Investigator

Campus(es)

UC Irvine

Project Summary

Forced by the COVID-19 pandemic and enabled by technology improvements, telework has received a big boost over the past 15 months. In addition to reducing vehicle miles traveled (VMT), decreasing energy use, and lowering emissions of both air pollutants and of greenhouse gases, telecommuting has numerous potential co-benefits, including saving time (from commuting) and money (on gas and parking), increasing schedule flexibility, potentially improving work-life balance, and reducing stress (Gajendran and Harrison, 2007). To understand the extent to which telecommuting could increase because of the pandemic, this project will analyze a unique dataset on commuting and telework collected during a May-June 2021 random survey of Californians conducted by IPSOS. In addition, the research will quantify changes in VMT and in the resulting emissions of air pollutants and greenhouse gases. Quantifying recent changes in telecommuting is important to update sustainable community strategies and for understanding the likely contribution of telecommuting in meeting California’s GHG reduction targets.

Telecommuting and the Open Future

Status

Complete

Project Timeline

August 1, 2021 - June 30, 2023

Principal Investigator

Project Team

Alex Okashita, Harold Arzate

Campus(es)

UC Irvine

Project Summary

The COVID-19 pandemic has generated renewed interest in how telecommuting can alter the workings of cities and regions, but there is little guidance on how to align planning practice with the new reality. Shelter-at-home policies forced businesses to rapidly develop a telework infrastructure to continue their operations to the extent possible. In the wake of the pandemic, the prevalence of telecommuting has become the new normal, although this varies across industries. New questions arise from this rapid technological adoption. How will telecommuting growth affect cities? Should planners be worried about telecommuting growth? How should planners deal with this proliferation? This report synthesizes the research on telecommuting and its consequences to help planners better understand what effects may occur from the proliferation of telecommuting and what lessons can be drawn from research findings. Emphasis is on the broad relevance of telecommuting to many domains of planning, including housing, land use, community development, and inclusive place-making, while attention is paid to changes in travel demand, vehicle miles traveled (VMT), and greenhouse gas emissions. The research suggests that telecommuting can occur in a variety of ways, and its impacts are largely dependent not only on the type/schedule of telecommuting but on the built environment, transit accessibility, and other amenities/opportunities the location provides. The varying impacts reported in the research can be seen as an encouragement for planners to actively create a better future rather than merely responding to the rise of telecommuting. Given the breadth of telecommuting’s impacts, systematic coordination across various planning domains will be increasingly important. This report also calls for collaboration across cities to guide the ongoing transformation induced by telecommuting not in a way that leads to more residential segregation but in a way that provides more sustainable and inclusive communities.

Transformative Community Planning as a Tool for Advancing Mobility Justice

Status

Complete

Project Timeline

August 16, 2023 - March 31, 2025

Principal Investigator

Project Team

Daniel Lindheim, Margaretta Lin, Andre Soucy, Hillary Nguyen Pham, Elizabeth Joe, Keyanna Ortiz-Cedeno

Project Summary

Low income communities of color in formerly redlined neighborhoods face persistent racial disparities and inequities in pollution exposure, access to transportation and safe streets, and inadequate provisions for health, safety, stable housing, clean air, education, and employment. To ensure that new transportation infrastructure investments benefit these communities without exacerbating existing environmental disparities, gentrification, and displacement, this research project employs a case study approach in East Oakland and Richmond, guided by Community Based Participatory Action Research (CBPAR) principles.  The Applying Racial, Health, and Mobility Equity to Transit Oriented Development Research Project will:  1) Apply a Racial Equity Impact Assessment (REIA) to examine how “race-neutral” transit-oriented development policies have impacted low income residents’ access to health, economic stability, housing, and social cohesion and belonging; 2) Utilize mixed methods research, including public agency data and community knowledge, to analyze the intersection of transportation, air quality, land use, housing, displacement and health outcomes at regional and neighborhood levels; and 3) Provide for a greater understanding of the regional and neighborhood level impacts of ports and transportation systems and policies.