Piloting a Transportation Resource Fair for Patients at the Saban Community Clinic

Status

Complete

Project Timeline

January 1, 2024 - December 31, 2024

Principal Investigator

Project Team

Alex Seidel

Campus(es)

UCLA

Project Summary

The health care consequences of transportation disadvantages compound for individuals, their households, and health care providers. When people delay or miss health care, their health outcomes will likely worsen. For clinics, late arrivals and missed appointments increase clinic costs, back-up schedules, and can reduce staff and provider morale. Improving transportation access can help on both of these fronts.

In collaboration with the Saban Community Clinic, this project furthered findings from previous UCLA research, which documented the types of transportation challenges clinic patients faced. This project inventoried the types of affordable transportation options that could help patients overcome their transportation challenges and piloted a resource fair where patients could learn more about their options, enroll on-site where possible, and consider ways to scale this model in the future.