policy brief

Opportunities to Improve Patient Transportation Access: Piloting a Transportation Resource Fair at the Saban Community Clinic

Abstract

People who need health care services but do not have access to an automobile are more likely to experience challenges getting to health care appointments. A lack of transportation is a problem for patients and healthcare providers. Healthcare providers and patients would benefit from transportation improvements but cannot make systematic transportation changes. Therefore, healthcare clinics are looking for strategic opportunities to help their patients address transportation needs, and we partnered with the Saban Community Clinic (SCC) in Los Angeles to find ways to support their patients’ transportation needs. Most patients have public insurance through Medi-Cal, and a third are uninsured. In 2022, UCLA partnered with the Saban Community Clinic to better understand their patients’ transportation challenges and determine what strategic transportation efforts the clinic could consider. This project found that many patients travel
long distances from South Los Angeles to clinic locations.